RESUME
Education:
BFA, Graphic Design Major, St. Norbert College - De Pere, WI
August 2015 - May 2019
Dean's List, Fall 2018 - Spring 2019
Relevant Work Experience:
Service Desk Assistant, Information Technology, University of Wisconsin-Stevens Point - October 2020 - January 2020
- Assistant in student and staff technology issues
- Manage phone calls and provide technological support virtually
- Experience with working with Microsoft applications such as OutLook and OneDrive
- Assistance in student accounts and helping issues such as reset passwords, defaulting accounts, and checking the status of various accounts
Sales Associate, Evolutions in Design, Wausau, WI - February 2020 - July 2020
- Assistant in floral, general customer service, answering phone calls, and maintaining the store front
- Ability to work in various situations and follow directions from multiple managers
- Tasks include: cleaning store surfaces such as floors and windows, store inventory watering plants, rearranging displays and other tasks assigned
Advertising Graphic Artist & Customer Assistant, City Pages, Wausau, WI - June 2019 - November 2019
- Creator of ads used in a weekly newspaper to promote local businesses in the Wausau area
- Everyday proficiency of using Adobe programs such as InDesign, Photoshop, and Illustrator and using Microsoft Outlook for daily emails
- Organization skills used to keep track of paper client files and ads used in the paper
- Communication skills learned and used for interactions with sales personnel, coworkers, and clients to discuss advertisements
- Ability to answer phone calls and work in an extremely fast paced deadline atmosphere
Service Desk Assistant, Information Technology Services (ITS), St. Norbert College, De Pere, WI - August 2017 - May 2019
- Expert knowledge of operating systems such as Windows, MacOS, Android, iOS, and Chrome OS
- Solving technical issues involving faculty, staff, and students of the college
- Troubleshooting skills with IT hardware including desktops, laptops, tablets, printers, and smartphones
- Experience of providing user support for various services including G Suite
- Ability to work and multi-task in a fast paced environment while utilizing computer skills to assist campus population
- Customer service experience especially in times of conflict
Tech Bar Assistant, Information Technology Services (ITS), St. Norbert College, De Pere, WI - August 2017 - January 2018
- Expert knowledge of operating systems such as Windows, MacOS, Android, iOS, and Chrome OS applied
- Experience of providing user support for various services including G Suite
- Providing assistance in various applications such as Adobe programs, WeVideo, and G Suite applications
- Experience with customers; especially in times of conflict and short time frames
- Skilled at planning calendar events and maintaining an organized schedule
More Work Experience:
Production Team Member, Panera Bread, Plover, WI March 2021 - present
Server, Buffalo Wild Wings, Stevens Point, WI August 2020 - October 2020
Seasonal Merchandise Associate, TJMaxx, Wausau, WI December 2019 - February 2020
Cashier, Trig’s, Wausau, WI, May 2018 - June 2019
Lawn Care and Maintenance, Gassner Company, Wausau, WI, May 2011 - May 2018
Office Clerk, Marathon Feed and Grain Inc., Marathon, WI, May 2018 - August 2018
Seasonal Sales Associate, Eastbay, Wausau, WI, May 2017 - June 2018
SNC 101 Mentor, at St. Norbert College, De Pere, WI, August 2016 - October 2016
Leadership:
Secretary, Untouchables, St. Norbert College in De Pere, WI, January 2018 - May 2018
- Checked into weekly meetings and wrote meeting minutes to distribute to group members
- Collaborated with other executive board members on what is best for the group while upholding and enforcing policies
Secretary, Independent Council, St. Norbert College in De Pere, WI, August 2017 - January 2018
Social Media/Recruitment Chair, Green Knights for Diabetes, St. Norbert College in De Pere, WI, August 2017 - January 2018
- Upheld and dictated campus policies, accomplished by going through protocols to keep the best interests of the college
- Sent out information on social media to increase awareness about the group’s philanthropic involvement with diabetes
- Recruited new members for the group by increasing awareness of the group
Volunteer Experience:
Festival of Arts Volunteer - Wausau, WI - September 2019
Resch Center Volunteer at the Resch Center - Green Bay, WI - October 2018
Blood Drive Volunteer - September 2018
Resch Center Volunteer at the Resch Center - Green Bay, WI - October 2017
Orientation Leader at St. Norbert College - De Pere, WI - August 2017
STEM at St. Norbert College - De Pere, WI - April 2017
Kids to Campus! At St. Norbert College - De Pere, WI - April 2017
Fundraiser for Dance Marathon at St. Norbert College - De Pere, WI - September 2016 and 2017
Organizations and Clubs Experience:
Electric Company, St. Norbert College, Fall 2018 - Spring 2019
Untouchables, St. Norbert College, Fall 2016 - Spring 2018
Independent Council, St. Norbert College, Fall 2017
Green Knights for Diabetes, St. Norbert College, Fall 2015 - Spring 2017
Volleyball and Flag football Intramurals, St. Norbert College, Fall 2015 - Spring 2016
Skills and Expertise:
Adobe applications such as Illustrator, Photoshop, Lightroom, Portfolio, Microsoft Word, Powerpoint, and more
Ability to work in a fast paced habit
Organized
Fast and dedicated worker
Expertise in various technological applications and devices such as Mac, OS, Apple and PC products